Shipping policy
Thank you for shopping at boeffeit. We are dedicated to delivering our premium leather bags and wallets to you safely and efficiently using trusted international carriers.
1. Free Shipping Offer
- We offer Free Standard Shipping (EMS) on all orders over $175 USD.
- The free shipping discount is automatically applied at checkout once your cart total reaches $175 USD (excluding any taxes or duties).
2. Processing Time
- All orders are processed within 1–3 business days (excluding weekends and holidays).
- You will receive a notification email with tracking details as soon as your courier registers the package.
3. Shipping Methods & Estimated Delivery Times
For orders under $175 USD, shipping costs are calculated dynamically at checkout based on your location and package weight. We partner with DHL and EMS to ensure secure delivery:
- Express Shipping (DHL): 3–6 business days.
- Standard Shipping (EMS): 4–7 business days.
Note: Delivery times are estimates. High-volume seasons or customs inspections may cause slight delays.
4. Tracking Your Order
- Every order includes a comprehensive tracking number.
- Tracking numbers will be activated within 24–48 hours of shipment.
- You can track your package directly through the DHL or EMS portal using the link provided in your shipping confirmation email.
5. Lost or Damaged Items
- Our shipments are securely packed to protect the premium leather.
- If your package arrives damaged, please take photos and contact us immediately.
- For missing or delayed packages, please contact the respective courier (DHL/EMS) or reach out to our team for assistance.
Contact Us
If you have any questions regarding your shipment, feel free to reach out:
- Email: Hello@boeffeit.com
- Response Time: Within 24 hours on business days